Delete your Level Up account

This page is for the Level Up app by Level Up Framing LLC (on Google Play and the App Store as "Level Up Framing").

Delete it in the app (fastest). Open the app, go to Community, scroll to Your account, and tap Delete my account. Your account is deleted right away.

Can't open the app, or no longer have it? Email support@levelupframing.com from the email you signed in with, and say you want your account deleted. We'll delete it within 30 days and write back when it's done. You don't need to reinstall the app.

What is deleted

• Your account and the email we hold for it

• Your name, role and pinned badge shown in Community

• Your posts, comments and likes

• Your photos

• The people you blocked

• Your badges and your achievement counters (days used, calculators used, answer counts, times of day used)

What is kept

• Feedback messages you sent stay, but they lose the link to your account, so they can't be tied back to you.

• Reports you made stay, without your name, so we can finish handling them.

• Anonymous usage counts stay. They were never tied to your account.

• If you made a purchase such as a tip, our record of it at RevenueCat (the service that checks purchases for us) is deleted with your account. Apple or Google keep their own purchase records as the law requires; we can't remove those.

Good to know. Deleting your account doesn't touch what the calculators keep on your phone (history, jobs, settings). Deleting the app does. Deleting your account can't be undone. If you have a subscription or other purchase through Apple or Google, cancel it in your store account; deleting here doesn't cancel it.

Questions: support@levelupframing.com. Privacy policy: https://levelupframing.com/privacy